Return Policy
Effective Date / Last Updated: October 30, 2026
At minimalluxebands, we want you to be completely satisfied with your ring purchase. If you are not entirely happy with your order, we accept returns and refunds under the terms outlined in this policy.
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that show signs of wear, damage, or alteration caused by the customer will not be accepted for return or refund.
Return Process
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Contact Us: To initiate a return, please send an email to our support team at service@minimalluxebands.com within the specified return window. Include your order number, the item(s) you wish to return, and the reason for the return.
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Authorization: Our team will review your request and, if eligible, provide you with return instructions and the return shipping address.
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Shipping the Item: You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (e.g., incorrect or defective item received). Shipping costs are non-refundable.
Refunds
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at service@minimalluxebands.com.